Support Specialist

Ro Health is one of the fastest-growing staffing companies in the nation, to continue our record growth we need to hire the right people.

This Support Specialist will work closely with Staffing Consultants to assist our providers with scheduling, customer service, case matching, and administrative tasks. This individual will foster relationships with the team as well as providers, in order to provide the best care possible for disabled populations.

Position Details

• Location: Hayward, CA
• Schedule: Monday – Friday
• Shift: 7:00 am to 4:00 pm

Job Responsibilities

• Understand Ro Health's Business
• Develop and Manage Advertising Campaigns
• Assist with Filtering Incoming Calls
• Manage Healthcare Providers
• Staffing and Scheduling Healthcare Providers
• Build Rapport with Prospective Clients
• Manage Provider Payroll and Timesheets
• Assist with Provider Retention.
• Collaborate on New Initiatives for Growth
• Run Various Monthly and Weekly audits
• Operate at All Times with a High Level of Honesty and Integrity

Qualifications

• Bachelor's Degree (Required)
• Time management 
• Organization 

Compensation

• $21-22/ hr
• Quarterly Bonuses!
• Benefits: Medical, Dental, Vision
• PTO: 15 Days PTO + 2 Floating Holidays + 7 Paid Holidays (24 Paid Days Off)
• 401k: Vanguard 401k with 4% Employer Match

Why Ro Health?

At Ro Health, we are passionate about taking great care of our Providers so that they can take great care of their patients. We recruit and staff Healthcare, Mental Health, and Therapy professionals for work in various settings. Founded in 2013 out of our CEO’s basement, we continue to excel by dreaming big, working hard, having fun, and doing the right thing. We are primarily a promote-from-within company that believes in developing our Support Staff and creating opportunities for careers in sales, HR, operations, management, and recruitment. Ro Health is consistently recognized as one of the best staffing firms in the industry and is proud to have been named the Nation’s Fastest-Growing Healthcare Staffing Company in 2020.

Ro Health values inclusion and diversity. We believe in using compassion and an empathetic approach to understanding one another. We exist to serve all communities and team members regardless of their age, culture, ethnic origin, gender, gender expression, marital status, nationality, race, religion, sexual orientation, and socioeconomic status. We are committed to continuous learning and working towards creating a more inclusive environment for people from all walks of life.